Family Support Services

All clients enter the CFC program through our Family Support Services department. Through a thoughtful intake, assessment, and referral process, our staff is able to determine client needs and address concerns through a wide range of support services. Once immediate needs such as food insecurity and wellness are met, our team continues to support families through additional CFC programs.

Services include:

  • Intake, assessment and referral assistance
  • Emergency food assistance
  • Certified navigators who help clients through the Texas Health & Human Services Texas Community Partner Program providing enrollment support for food assistance through Supplemental Nutrition Assistance Program (SNAP), healthcare assistance through Medicaid and Medicare, Children’s Health Insurance Program (CHIP), and Healthy Texas Women (HTW),Cash assistance through Temporary Assistance for Needy Families (TANF).
  • Community Emergency Response Team that includes certified members through the Mayor’s Office of Public Safety and Homeland Security who are capable of performing basic disaster response operations in the event of an emergency or disaster.
  • Onsite community health and wellness events that provide immunizations, vision screenings, flu shots, blood pressure examinations, and monthly nutrition education.
  • Toddler, Infant, and Parent Services

If you are a client seeking support, please make note of the important information detailed below.

Toddler, Infant, and Parent Services (TIPS)

We are here to listen, coach, and provide resources for expectant parents and guardians who seek assistance.
What do you get out of these services?

  • Network of Support
  • Parent Tips
  • Resources

You must meet one of the following criteria to join.

  • expectant parents
  • Parent/ Guardian of 36-month-old or younger.

If you are interested in learning more or enrolling services please contact:

Romelia Murillo

Agency Service Card Registration

Agency Service Card Registration:

We encourage all clients to register for a 3-month pantry service card. To apply for a 3-month service card, please bring the following information to your appointment:

  • Identification (18 and older, i.e.: Texas ID, passport, or birth certificate)
  • Birth Certificates (Children under 18 )
  • Proof of Residence (ie: utility bill, contract lease)
  • Proof of Income (ie: latest 2 pay stubs, letter from employer, SSI)
  • $5.00 one time administrative fee

Our registration office is open Monday – Thursday from 9:00 a.m. – 4:00 p.m.
Please call 713-923-2316 to make an appointment.

Pantry Services

Our pantry is open Tuesday and Thursday from 9:30 a.m. – 2:00pm*

*This may vary due to issues surrounding COVID-19. Always call 713.923.2316 to confirm pantry service dates and times before arriving.

Please remember:

  • Food may vary
  • Bring bags to carry pantry items home with you
Pantry Services

Contact Us :

If you have any questions about the information listed above, please contact us Monday – Friday from 8:30 a.m. – 5 p.m. at 713.923.2316.

Family Support Services Director

Patricia Morales